What is a Virus?

Virus’ as a word is used to describe malware, spyware, trojan, phishing attacks, worms and of course viruses – but they are all different and have different methods of fixing.

How do you do a Virus Removal?

Using a combination of experience and professional tools, we are able to remove all known viruses from your machine. We scan your computer with multiple tools and manually remove some of the more difficult ones. When we are happy that the computer is running well, we’ll finish off with a registry and computer clean to make sure nothing nasty is left behind.

If you prefer we can wipe your machine and reinstall windows (we call this an OS Installation). By doing this you can be 100% sure that there are no virus lurking around. If we do this, you would need to either provide you original installation media for licensed software (e.g. Office) or install it yourself when we’re finished. Don’t worry, we will back up your data!

What is a Trojan horse?

A Trojan horse is full of as much trickery as the mythological Trojan horse it was named after. The Trojan horse, at first glance, will appear to be useful software but will actually do damage once installed or run on your computer. When a Trojan is activated on your computer, the results can vary. Some Trojans are designed to be more annoying than malicious or they can cause serious damage by deleting files and destroying information on your system. Trojans are also known to create a back door on your computer that gives malicious users access to your system, possibly allowing confidential or personal information to be compromised. Unlike viruses and worms, Trojans do not reproduce by infecting other files nor do they self-replicate.

What’s included in our Virus Removal Service?

Included:

  • Virus, Trojan, Malware etc Removal.
  • Advice on how to avoid malware and stay safe online.
  • Backing Up & Restoring Data into a fresh Windows installation (if required).

Excluded:

  • If a Windows reinstall is required, we cannot transfer applications unless you provide valid and legal licences.

How much will it cost?

A Virus Removal Service is the same price as a regular service, only £59!